Front Desk Receptionist

Who we want to be part of our team

A dedicated person, highly motivated and looking for a new challenge in which to develop your career & skill within a boutique hotel setting. If you love what you do then we have the career opportunity for you.

We are looking for a genuinely caring person, eager to provide excellent customer satisfaction, presentation and communication skills (written and oral), attention to detail, passion for food, an eagerness to exceed expectations, and ability to work as part of a team and flexibility to work in accordance with business needs, experience in similar boutique style hotel is an advantage.

Certified™ by Great Place to Work®

Front desk receptionist salary in Ireland

How much does a Front Desk Receptionist make in Ireland?

Average base salary

€11.37

1500 taka..

Front desk receptionist salary in Ireland

How much does a Front Desk Receptionist make in Ireland?

Average base salary

€1,896

230000 taka

No. 1 Pery Square Hotel & Spa is proud to announce that we are now Certified™ by Great Place to Work®.

Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviours proven to deliver employee retention and increased innovation.

A Great Place to Work Certification™ takes ongoing dedication and commitment to our employee experience. It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this award means that No. 1 Pery Square is one of the best hotels to work for in Ireland.

According to Great Place to Work research, job seekers are 4.5 times more likely to find a great boss at a certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly and have a fair chance at promotion.

Front Desk Receptionist

Main Tasks and Responsibilities

Excellent personal presentation, phone manner and customer service skills required
Ability to maintain and manage consistently high standards of service and manage all operations within the front office department
Be responsible for upselling at front desk
Be responsible for allocation of rooms
Excellent communication skills both verbal and written are essential
To build a good rapport with all guests and resolve any complaints/ issues effectively and in a courteous manner to maintain a high quality customer service
Be empowered to solve issues as they arise and anticipate guest needs
Experience with Hotsoft is desirable and a distinct advantage but not essential as full training will be provided
To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience
Handling check-ins/ check-out’s.
Dealing with guests and fellow colleagues on a constant daily basis
To be responsible for accurate and efficient accounts and guest billing processes
Processing payments of all online bookings, no shows and cancellations
Adhere to all GDPR policies
Keeping the front office and the reception area clean and tidy at all times
Other duties as required